BEGIN:VCALENDAR PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN VERSION:2.0 CALSCALE:GREGORIAN METHOD:PUBLISH BEGIN:VEVENT UID:20190722T134217-97512618@eifonline.org DTSTART:20181017T170000 DTEND:20181017T190000 DTSTAMP:20190722T134217 SUMMARY:Smart Consumers for a Smarter Europe DESCRIPTION: The public conference represents the conclusive stage of the I-Com initiative “SMART CONSUMERS”. For the occasion, I-Com will present a study on the principles adopted by European Policy makers to enhance consumer protection, but also on how the diffusion of digital tools created new challenges and opportunities for consumers. The public conference will follow this twofold approach: on the one hand, the speakers of the first panel “THE NEW EU REGULATORY SCENARIO FOR CONSUMER PROTECTION” will discuss the latest legislative proposals on consumer protection; on the other, the second panel “DIGITAL TOOLS FOR CONSUMER EMPOWERMENT” will focus on the development of new technologies, such as chatbots for customer care and online price-comparison tools. LOCATION: European Parliament (room A5E2) Bât. Altiero Spinelli, Wiertzstraat 60 Belgium TRANSP:OPAQUE END:VEVENT END:VCALENDAR